Webhook & API Integration

Guides for configuring multi-server webhook hooks, real-time push protocols, RESTful integration APIs, and ERP sync.

The webhook payload includes `employee_id`, `company_id`, `device_mac`, `timestamp`, `punch_type` (IN/OUT), and `verification_mode` (Fingerprint/Card/Face).

Visit Integrations > Webhook Logs to inspect raw HTTP status responses, payload bodies, and failure tracebacks. You can click Retry Payload to re-send failed events.

Yes. Smart Office exposes secure RESTful APIs and real-time Webhook endpoints that can be seamlessly consumed by external HRMS or ERP software systems.

API access tokens can be generated under Settings > API Tokens. You can use these tokens to query employee attendance records, shift schedules, and daily timesheets programmatically via RESTful endpoints.

Smart Office allows you to configure webhook hooks under API & Integrations. Whenever a punch occurs on a biometric device, a real-time JSON payload is automatically posted to all configured external endpoints, allowing instant synchronization with your internal HRMS or ERP systems.

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Webhook & API Integration

What is the JSON payload format sent during a biometric punch event?

How do I debug failed webhook transmissions or retry payload delivery?

Can Smart Office sync attendance data directly with external HRMS or ERP software?

Where can I find API tokens for third-party software integration?

How do multi-server webhook hooks work in Smart Office?